Privacy Policy
This Privacy Policy explains how HoardingCleanupBerea.com collects, uses, shares, and protects your information when you use this website. By accessing this website or submitting a service request, you agree to the practices described below.
What This Website Actually Is
HoardingCleanupBerea.com is a lead-generation marketing platform serving Berea, Kentucky, and surrounding communities. We collect inquiries from individuals seeking hoarding cleanup, biohazard remediation, and related property restoration services and refer those inquiries to licensed, independent third-party contractors.
This website does not employ technicians, dispatch cleanup crews, or perform remediation work. Any services provided at your property result from a separate agreement between you and an independent contractor.
Information We Collect
When you use our website, we may collect:
• Full name
• Phone number
• Property address or service location
• Description of your cleanup needs
• IP address
• Browser type
• Device information
• Website usage data collected through standard analytics tools
This information is collected solely to process your service request and improve website performance.
How We Use Your Information
The information you provide is used to:
• Connect you with qualified local contractors
• Respond to service inquiries
• Schedule callback requests
• Improve website functionality
• Analyze website traffic and conversion performance
We do not sell your personal information to unrelated third-party marketing companies.
How Your Information Is Shared
Your submitted information may be shared with independent contractors serving the Berea, Kentucky area.
Once your information has been provided to a contractor, their own privacy policies and business practices govern how your information is handled.
We may also share anonymous website analytics with trusted providers such as Google Analytics to measure website performance.
Kentucky Regulatory Compliance
HoardingCleanupBerea.com supports compliance with applicable Kentucky regulations relating to environmental remediation marketing.
Independent contractors referred through this platform are responsible for maintaining all required licenses, permits, waste disposal practices, and regulatory compliance.
Users should verify contractor credentials before authorizing any work.
Cookies & Tracking Technologies
This website uses cookies to:
• Maintain website functionality
• Improve user experience
• Measure traffic
• Track form submissions
• Analyze website performance
You may disable cookies within your browser settings, although doing so may affect certain website features.
Promotional Vouchers & Gift Cards
Promotional vouchers and gift cards issued through this website:
• Are non-refundable
• Carry no cash value
• Cannot be exchanged for cash
• Are void within the State of California
• May be modified or discontinued without notice
These promotional offers are marketing incentives only.
Data Retention
Lead records are retained only as long as necessary to fulfill referral services and comply with applicable legal requirements.
Records not subject to legal retention obligations are generally removed on a rolling 24-month basis.
Anonymous analytical information may be retained longer for website improvement purposes.
Your Privacy Rights
Kentucky residents may request:
• Access to personal information
• Correction of inaccurate information
• Deletion of eligible records, subject to legal retention requirements
Requests may be submitted using the official contact number listed below.
Official Contact Policy
HoardingCleanupBerea.com maintains a strict no-email communication policy.
All legal inquiries, privacy requests, service questions, and contractor referral matters must be directed exclusively by telephone.
Official Contact Number
No other communication channel is recognized as official.
Policy Updates
This Privacy Policy may be updated periodically without prior notice.
The Effective Date displayed at the top of this page reflects the most recent revision.
Your continued use of this website constitutes acceptance of any updated Privacy Policy.
Limitation of Liability
HoardingCleanupBerea.com is a marketing and referral platform only.
We do not perform cleanup services, dispatch crews, or supervise contractors.
Any injury, property damage, environmental issue, financial dispute, or contractor-related claim arising from services performed by an independent contractor remains solely between you and that contractor.
By using this website, you acknowledge and accept the terms of this Privacy Policy.